LeadBreeze LLC (DBA SystemShift HQ) ("Company," "we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website systemshifthq.com and use our services.
1. Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Payment and billing information
- Business name and professional details
- Account credentials
Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and geographic location
- Browser type and version
- Pages visited, time spent, and navigation patterns
- Referring website or source
- Device and operating system information
- Cookies and similar tracking technologies
Business Data
When you use our services, we may access or process:
- CRM data and customer records you provide
- Workflow configurations and automation settings
- Business process information necessary to deliver our services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information, including invoices and receipts
- Communicate with you about services, updates, and support requests
- Improve and personalize your experience on our website
- Send marketing communications (you may opt out at any time)
- Analyze usage trends and measure the effectiveness of our services
- Comply with legal obligations and enforce our terms
3. Sharing of Information
We may share your information in the following circumstances:
- Service Providers: We share data with trusted third-party vendors who assist in operating our business, such as payment processors, hosting providers, and analytics services. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. These include:
- Essential Cookies: Required for the website to function properly (e.g., session management, security).
- Analytics Cookies: Help us understand how visitors interact with our website so we can improve performance and content.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, and comply with our legal obligations. When data is no longer needed, we securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Portability: Request a copy of your data in a structured, commonly used format.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at privacy@systemshifthq.com.
7. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To submit a request, email us at privacy@systemshifthq.com. We will verify your identity before processing your request.
8. Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
